AGK Customer Service

[balljoint]

They screwed -up an order-missing parts ,I have e-mailed them,and tried to call them for 2 days,and no response,nothing bugs me more than poor customer service,they take the cake on rudeness.like pulling teeth to get a reply from,I will take my bussiness elsewhere from now on.:angry:

 

[jesse8931]

there a local shop not a big chain maybe something happend

 

[balljoint]

This was there reply after three days
------------------------------
We've been closed the last two days so we could take care of some R&D at our fabricators shop. We'll be in our shop in the morning and we'll take of the chainguard for you. Thanks-----------------------------------------------------

If that was the case why not put a note on there website?
If you are running a bussiness does it not make sense at least have someone there to answer the phone or have a recording to let your customers know that you are closed.It amazes how these places stay in bussiness,I am old school and your customers come first ,cause without them you have no bussiness,I have seen more than one place close due rudeness and lack of care for customers .Especially in these hard economic times.:shrug::shrug:

 

[olajoe808]

i'm wondering what was missing.

 

[balljoint]

i'm wondering what was missing.

Cute kids on your u-tube vids.

I order two alum chainguards for some projects I am working on,they only sent one,did recieve hope today I got an click and ship e-mail today.

 

[TT]

I am pretty sure this will have a happy ending..

TT :thumbsup: agk!