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#1
Are these guys still in business? Last month I ordered something that was supposed to be "in stock". I have yet to receive it. I received an email saying they had the order and another email showing I paid them from PayPal. I called them many times. Emailed them. And started a refund with PayPal....still nothing. Did someone die on me?:scared:
 

Rupp 72

Active Member
#4
Sorry to hear that as well. Rupp parts is a terrible parts dealer and has many complaints of fraud. On the other hand, blackwidowmotorsports is great, some things are a bit pricey but the quality is great and customer satisfaction is really high.
 
#5
X 100 what others have already stated based on the MANY problems reported on this forum by our members. Jim Kise at Black Widow Motor Sports is the ONLY way to go!
Michael
 
#6
Jim at Blackwidow is a stand-up, professional guy. I have done a lot business with him and have always received my parts in a couple of days! Great guy!
 
#7
I have been blessed to live close to Jim and consider him a good friend. He has bailed me out many times and has delivered parts to me as late as 9PM at night meeting in the parking lot of a shopping mall. Nothing but good things to say about that guy. Very grateful for all of his help! I am glad RuppParts never returned my emails or phone calls that I left them (combined probably amounted to in excess of 20) which allowed me to rely on Black Widow Jim. The only problem I have with him is competing with him at the swap meets. :smile:
 
#8
If you read thru the other threads on here about problems with them you'll see they do usually come through once the refund is requested from Pay Pal. It must be their "business model" ---ship only once a refund is requested...lol
 

MB165

Active Member
#9
I took a deep breath and ordered twice from them last summer. Had my parts in three days both times. I guess they had the parts in stock???
blackwidow motorsports has delivered promptly as well over several orders for the roadwidow. I dont know, i dont worry too much, use a credit card and if the order doesnt pan out its protected. not much differant than ebay in that respect :shrug:
 
#10
blackwidowmotorsports is great. Jim called me because he received payment but the order did not go through. I told him what i had ordered and it was at my house in 2 days. He was also extremely helpful with any questions I had.
 
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