This all started in June of 2013. I read a post on here stating that Motor City Mini's was a good place for parts. I was looking for a working Heathkit Boonie jackshaft. I got Bryan's number and called him.
Bryan said he didn't have one then, but thought he had a line on one. A couple of weeks later I called and he had one. He said it was a working jackshaft and he also had the original hi-low shifter. Bryan wanted $170 for the working jackshaft and $30 for the shifter. He said shipping would be included. I agreed to pay his asking price and paid him through PayPal the same day.
About one month later after a couple of calls to him I received the jackshaft. After taking the jackshaft apart, I saw the spring was broken.
I called Bryan and told him about the spring. He said he really didn't know much about them to know if the spring was broken or not. I asked Bryan if he wanted me to send it back, he said no. He said he had another and would send it to me.
After a couple months, phone calls and numerous excuses on his end the second jackshaft finally showed up. Well guess what??? The spring was broken in this one as well.
I called Bryan and asked if he wanted me to send it back? He said there was no need to waste the shipping. He had a line on another jackshaft. Months passed. If you have done business with them during the winter they were only opened on Friday and Saturday. So the calls were limited to the weekends.
January, 2014: After talking to Bryan he was not able to come across another jackshaft. He agreed to refund $150. The difference was to offset his shipping expenses and I agreed. Bryan said he would deposit the money into my PayPal account as soon as he got an issue with his account resolved. Paypal had put a hold on his account?? He said he would refund the money and if he came across another jackshaft he would send it to me, I could look at the spring and if I was happy I could pay him then. I agreed
February 2014; I have a voicemail on my phone from Bryan saying he would refund my $150 as we agreed.
I called Bryan and asked about the refund and he said he had come across another jackshaft. I told him I was not comfortable with the deal and would prefer the refund. He said he paid good money for the jackshaft and didn't want to be out the money. I agreed to accept the jackshaft.
On March 26, 2014 I received the jackshaft. Well guess what??? That's right the spring was broken. I immediately boxed it up and sent it back to him the next morning. Bryan had included a note stating he had some health issues and was sorry for the delay. I appreciate and respect his personal trials and tribulations.
We are now to the point where the store will not answer my calls.
Three weeks ago I called and blocked my number, an employee picked up I asked for Bryan. He asked who was calling? The employee told Bryan it was me and I could hear him say he was issuing me a refund.
April 2014; to this date I have still not received a refund like he agreed to. I called today and told an employee I had no resolve but to inform the forum about this bad situation. He said if I wanted to be a D_CK about it then go ahead.
I am not asking for anything more than what Bryan agreed to refund. I agreed to take a refund less than the original agreed to price to help cover his shipping. He said he was not familiar with the jackshaft and didn't know if the spring was bad or not.
I'm sure people have had good service from Bryan and mine started out this way as well.
Bryan, I am asking you do the right thing here.
Bryan said he didn't have one then, but thought he had a line on one. A couple of weeks later I called and he had one. He said it was a working jackshaft and he also had the original hi-low shifter. Bryan wanted $170 for the working jackshaft and $30 for the shifter. He said shipping would be included. I agreed to pay his asking price and paid him through PayPal the same day.
About one month later after a couple of calls to him I received the jackshaft. After taking the jackshaft apart, I saw the spring was broken.
I called Bryan and told him about the spring. He said he really didn't know much about them to know if the spring was broken or not. I asked Bryan if he wanted me to send it back, he said no. He said he had another and would send it to me.
After a couple months, phone calls and numerous excuses on his end the second jackshaft finally showed up. Well guess what??? The spring was broken in this one as well.
I called Bryan and asked if he wanted me to send it back? He said there was no need to waste the shipping. He had a line on another jackshaft. Months passed. If you have done business with them during the winter they were only opened on Friday and Saturday. So the calls were limited to the weekends.
January, 2014: After talking to Bryan he was not able to come across another jackshaft. He agreed to refund $150. The difference was to offset his shipping expenses and I agreed. Bryan said he would deposit the money into my PayPal account as soon as he got an issue with his account resolved. Paypal had put a hold on his account?? He said he would refund the money and if he came across another jackshaft he would send it to me, I could look at the spring and if I was happy I could pay him then. I agreed
February 2014; I have a voicemail on my phone from Bryan saying he would refund my $150 as we agreed.
I called Bryan and asked about the refund and he said he had come across another jackshaft. I told him I was not comfortable with the deal and would prefer the refund. He said he paid good money for the jackshaft and didn't want to be out the money. I agreed to accept the jackshaft.
On March 26, 2014 I received the jackshaft. Well guess what??? That's right the spring was broken. I immediately boxed it up and sent it back to him the next morning. Bryan had included a note stating he had some health issues and was sorry for the delay. I appreciate and respect his personal trials and tribulations.
We are now to the point where the store will not answer my calls.
Three weeks ago I called and blocked my number, an employee picked up I asked for Bryan. He asked who was calling? The employee told Bryan it was me and I could hear him say he was issuing me a refund.
April 2014; to this date I have still not received a refund like he agreed to. I called today and told an employee I had no resolve but to inform the forum about this bad situation. He said if I wanted to be a D_CK about it then go ahead.
I am not asking for anything more than what Bryan agreed to refund. I agreed to take a refund less than the original agreed to price to help cover his shipping. He said he was not familiar with the jackshaft and didn't know if the spring was bad or not.
I'm sure people have had good service from Bryan and mine started out this way as well.
Bryan, I am asking you do the right thing here.
