You know I think I have ordered from him at least three times, all have been good, really fast shipping. I will note that it was always on ebay. I am really interested in a set of the rupp hydraulic shocks that he has, but he currently does not have them on ebay. He responded to me a few days ago saying that he will have some more up eventually and that I could order through his website. I have been somewhat hesitant to do so, ONLY because of what I have been hearing. Again, he has always responded to my emails, I have always gotten my product, but it has always been through ebay. I have heard that people rarely have issues with him when it is through ebay.